Mobile Health Reignites New York Home Care with Karen Brooks as VP of Customer Success

NEW YORK, September 18, 2025 — Mobile Health, a national leader in occupational health services, announces the appointment of Karen Brooks as Vice President of Customer Success for New York Home Care.

A well-known name in the New York home care industry, Brooks brings more than four decades of experience supporting agencies, caregivers, and the communities they serve. She was a cornerstone of Sandata Technologies, where she built an impressive legacy of leadership, deep industry relationships, and advocacy for the home care workforce.

“If you’ve worked in New York home care, you know Karen,” notes Kenneth Faltischek, CEO of Mobile Health. “She has unmatched experience and a true passion for helping agencies and caregivers succeed. Karen is the right leader to ensure our clients continue to receive the highest level of support.”

In her new role, Brooks will lead Mobile Health’s Customer Success efforts for the New York Home Care market. Her team will continue to focus on providing hands-on support to agencies navigating compliance, onboarding, and workforce health challenges.

Brooks will also play a pivotal role in the upcoming launch of Mobile Health’s comprehensive compliance management solution, ComplyFirst. Positioned as a game-changer for home care agencies, ComplyFirst tackles the industry’s most pressing compliance challenges, enabling agencies to streamline operations and mitigate risk.

“I’m thrilled to join Mobile Health at such an exciting moment for the company and the industry,” said Brooks. “Home care agencies face incredible challenges in keeping caregivers compliant while delivering care, and I look forward to helping our clients succeed with the support of Mobile Health’s innovative solutions.”

The appointment of Brooks marks another milestone in Mobile Health’s renewed investment in the New York home care market, following the expansion of its leadership team, nationwide clinic network, and technology-driven compliance offerings.

About Mobile Health

Since 1984, Mobile Health has been a trusted employee screening and occupational health provider. Our 6,500+ nationwide clinics and on-site teams offer every medical exam employers need for hiring and compliance, including meeting OSHA, DOH, and DOT regulations. Mobile Health enables businesses to consolidate to one provider and helps reduce bottlenecks, increase throughput, and make occupational health easier than ever before. For more information, contact us.

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