Turnover in homecare isn’t just a staffing challenge, it’s a crisis. In 2022, turnover among home care workers reached a staggering 77%, according to the HCP Benchmarking Report. At the same time, the Home Care Association of America found that providers are already turning away more than 25% of patients due to staffing shortages. The message is clear: to grow and serve patients effectively, agencies must tackle retention head-on.
Why Caregivers Leave
Research from the 2024 Caregiver Onboarding Experience Report highlights several factors driving turnover. Poor onboarding experiences, lack of clear communication, and limited support from supervisors all contribute to caregivers feeling undervalued. For example, fewer than half of caregivers reported receiving a warm welcome or clear answers to their questions during onboarding. These oversights lead to big consequences, employees disengage, productivity drops, and many begin searching for other opportunities.
The Cost of Getting Onboarding Wrong
The numbers prove that strong onboarding pays off. Organizations with structured onboarding see:
- 82% better new-hire retention
- 50% higher productivity
- Employees 10x more likely to stay long-term
In an industry where compliance and continuity of care are paramount, failing to invest in onboarding and retention strategies puts both staff and patients at risk.
Real Solutions for Homecare Retention
1. Streamline Compliance Through One Partner
Managing compliance across multiple vendors creates unnecessary delays and costs. Every extra day in onboarding increases the risk of losing new hires. Mobile Health consolidates occupational health exams, drug testing, TB testing, physicals, vaccinations, and respirator fit testing, into one seamless process. By reducing bottlenecks, agencies can focus less on paperwork and more on people.
2. Speed Up Results
Caregivers want to get to work quickly, not wait a week or more for clearance. Mobile Health delivers results in less than 2 business days on average, helping providers accelerate hiring and keep shifts filled. Faster results mean better retention, because candidates aren’t left waiting and wondering.
3. Leverage Technology to Reduce Admin Burden
Administrators in post-acute care spend 49 to 68 hours onboarding a single new hire. Mobile Health’s Client Portal and Patient Portal cut that time down. Employers gain real-time access to compliance records, while caregivers self-schedule exams at their convenience. The result? Less work, and stress, on HR teams and a smoother experience for new hires.
4. Create Rich, Personal Onboarding Experiences
Caregivers who feel supported from day one are far more likely to stay. That means offering clear communication, personal touches like peer introductions, and cultural integration, not just forms and training modules. Mobile Health helps employers build structured compliance programs that pair regulatory requirements with human connection.
Building a Workforce That Stays
Reducing turnover in homecare requires creating an employee-first experience that begins with onboarding. With Mobile Health as your partner, you can simplify compliance, accelerate hiring, and empower caregivers to thrive in their roles. That’s how agencies keep their teams strong, their patients cared for, and their business growing.
Ready to strengthen your workforce? Talk to a Mobile Health expert today.
