New York State has streamlined its Consumer Directed Personal Assistance Program (CDPAP) by selecting Public Partnerships, LLC (PPL) as the single statewide fiscal intermediary. This transition is designed to improve administrative efficiency, standardize payroll processes, and strengthen compliance efforts.
If you’re a CDPAP personal assistant or participant, it’s important to register with PPL to continue receiving services. For official information and registration help, visit the PPL website.
What’s Changing for NY CDPAP Personal Assistants?
As of April 1, 2025, all CDPAP participants and caregivers in New York must be registered with Public Partnerships, LLC (PPL) to remain in the program. This change is part of a statewide shift. New York has ended contracts with hundreds of previous fiscal intermediaries and chosen PPL as the sole provider moving forward.
What does this mean for you?
If you’re currently a personal assistant under CDPAP, this change affects how you get paid, how your hours are tracked, and where you go for help. While this transition might feel like a big adjustment, it’s designed to make working and getting paid as a personal assistant in the NY CDPAP easier and more consistent.
Benefits of switching to PPL:
- Reliable weekly paychecks: With PPL managing payroll directly, delays and inconsistencies should become a thing of the past. You’ll get paid every week on time, no more chasing down missing hours.
- User-friendly time tracking: PPL uses the Time4Care™ app, which lets you clock in and out from your phone. It’s quick, simple, and ensures your hours are always accurate.
- One central point of contact: No more confusion about who to speak to. PPL provides direct support for all NY CDPAP-related questions, from paperwork to pay.
- Better compliance and fewer surprises: Because everything is centralized, you’ll get clearer updates about requirements (like health screenings), helping you stay compliant and avoid disruptions to your work.
- Support in your language: PPL offers multilingual support to help make the registration and onboarding process as smooth as possible. No need to navigate the process alone.
What you need to do now:
To continue working under CDPAP, you must register with PPL. If you haven’t done this yet, don’t wait. The sooner you register, the smoother your transition will be.
If you’re unsure whether you’ve completed the process, it’s worth double-checking. Only caregivers registered with PPL by April 1 will be allowed to continue working and getting paid.
Do I Need Health Assessments to Work Under NY CDPAP?
Yes. While NY CDPAP caregivers do not need a formal license or certificate, they must meet health requirements under the New York Department of Health to ensure they’re physically able to provide care safely.
Health screenings for NY CDPAP Personal Assistants include:
- TB testing
- MMR Titer and/or Vaccine
- Physical exams
- Flu shot or signed form agreeing a mask will be worn during flu season
- Drug attestation ensuring no drugs of abuse are being used
How Mobile Health Helps with CDPAP Compliance
Mobile Health is the occupational health company contracted by PPL to provide fast, accessible occupational health screenings.
We make it simple to complete your required assessments with:
- Over 6,500 clinics nationwide
- On-site screening options across New York
- Fast results in less than 48 hours on average
Frequently Asked Questions About CDPAP & PPL Transition
Q: What is CDPAP?
A: CDPAP is a New York Medicaid program that lets individuals hire and manage their own caregivers, including family members.
Q: If I’m looking for care, how do I apply for CDPAP?
A: You must be Medicaid-eligible and need home care. After an assessment, you can register with PPL as the fiscal intermediary who will pay your personal assistant.
Q: How does CDPAP work?
A: The program allows consumers to select caregivers, create care schedules, and oversee their services. PPL manages payroll and support.
Q: Why is PPL the only fiscal intermediary now?
A: New York State selected PPL to standardize and improve CDPAP services. All participants must switch to PPL as of April 1, 2025.
Q: If I want to be a caregiver, aka Personal Assistant, where do I register with PPL?
A: You can register online at the NY CDPAP PPL website or by phone at 1-833-247-5346. You may also attend an in-person registration session.
Q: Do NY CDPAP workers need a certificate?
A: No formal certification is required. However, training and health screenings may be needed depending on your role.
Q: What if I already registered with PPL?
A: If you’re registered and have an active service authorization, you can begin using the Time4Care™ app to log your time.
Need Help Registering or Completing Your Health Screening?
To register with PPL or get support in your language, call 1-833-247-5346. Mobile Health can help you schedule your required occupational health screenings, keeping your NY CDPAP participation on track.
