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MEDICAL SCREENINGS FOR NY CDPAP PPL PERSONAL ASSISTANTS
Welcome New and Transitioning Personal Assistants (PAs)
Mobile Health is the occupational health company contracted by PPL to conduct all required medical screenings for New York CDPAP Personal Assistants. Our role is to ensure that all new and transitioning PAs meet the New York Department of Health regulations to start or continue their employment as a caregiver.
EXISTING PERSONAL ASSISTANTS
SCHEDULE YOUR MEDICAL SCREENING BY September 17, 2025
An existing Personal Assistant (PA) is a PA who is currently working or has previously worked in New York State’s Consumer Directed Personal Assistance Program (CDPAP).
In order to meet the October 1, 2025 deadline set by the New York State Department of Health you must shedule your medical screening by September 17, 2025. Do not wait to schedule your appointment or upload your existing medical documents — time is of the essence and appointments are filling up quickly.
For more information, visit the NY CDPAP PPL website.
STEP 1
TRANSITION TO PPL
Mobile Health is excited to support you in your transition to PPL. Please note that we CANNOT schedule any appointments for existing PAs until after they have transitioned to PPL. Mobile Health also CANNOT help PAs transition to PPL.
Still Need to Transition to PPL? HURRY—Transition ASAP
Call PPL at 1-833-247-5346 to initiate the transition process. You will need the name and street address or phone number of the consumer you currently work with.
STEP 2
PROVIDE DOCUMENTS OR SCHEDULE YOUR MEDICAL SCREENING
As a transitioning PA, you have three options to meet your medical screening requirements.
Follow the instructions in the next section based on the option you have chosen.
If you will be seeing your own medical provider for your medical screening, please print and have them complete this form for your physical. Then upload it with your other documentation. If you see your own provider, you will have to pay for the appointment. If you schedule your medical screening with Mobile Health, PPL covers the cost.
Questions? Email ppl@mobilehealth.com or call 646-680-0450.
OPTION 1: YOU DO NOT HAVE ANY MEDICAL DOCUMENTS TO PROVIDE
If you do not have any medical screening documents to provide, please click the button below schedule your appointment.
Note: this scheduling button is ONLY for transitioning PAs who do not have any medical documents to provide.
VIDEO: HOW TO SCHEDULE YOUR APPOINTMENT
OPTION 2: YOU HAVE MEDICAL DOCUMENTS, BUT HAVE NOT SENT THEM TO PPL
Click the “Upload Documents” link below to provide documentation to Mobile Health showing you’ve completed some or all of the required screenings.
Physical Form (Print & take if seeing your own provider)
VIDEO: HOW TO UPLOAD DOCUMENTS
OPTION 3: YOU HAVE SENT MEDICAL DOCUMENTS TO PPL
Our team is reviewing them, and we will contact you with more information and next steps shortly.
NEW PERSONAL ASSISTANTS
A new Personal Assistant (PA) is someone who has never previously worked as a PA in New York State’s Consumer Directed Personal Assistance Program (CDPAP) and is being hired for the first time to provide home care services to a consumer.
For more information, visit the NY CDPAP PPL website.
STEP 1
REGISTER WITH PPL AS A PERSONAL ASSISTANT
If you have not registered with PPL, please go to the NY PPL CDPAP website to register.
STEP 2
YOU HAVE BEEN CLEARED BY PPL TO MOVE FORWARD WITH MOBILE HEALTH FOR YOUR MEDICAL SCREENING
You have received an email, text message, or phone call from Mobile Health that you have been cleared to schedule your medical screening.
STEP 3
SCHEDULE YOUR MEDICAL SCREENING
To schedule your appointment click the button below, call 646-680-0450, or email PPL@mobilehealth.com
Please note that this scheduling button is ONLY for new PAs who have been cleared by PPL to move forward with scheduling their Moible Health medical screening.
VIDEO: HOW TO SCHEDULE YOUR APPOINTMENT
STILL HAVE QUESTIONS ABOUT YOUR PPL MEDICAL SCREENING?
Fill out the form below and we’ll be in touch.
FAQs About Medical Screenings for NY CDPAP PPL Personal Assistants
What is Mobile Health's role with PPL in the NY CDPAP?
Mobile Health is an occupational health company contracted by PPL to conduct all required medical screenings for NY CDPAP Personal Assistants (PAs). They ensure that PAs meet all health requirements set by New York Department of Health before beginning employment.
Is there a deadline for completing my medical screening with Mobile Health?
For NEW Personal Assistants, once cleared by PPL, medical screenings should be scheduled and completed ASAP.
For EXISTING Personal Assistants, valid medical screening documentation must be on file by September 17, 2025.
Can I go to another health provider to complete my medical screening?
If you complete your medical screening with Mobile Health, PPL will pay for it AND Mobile Health will handle all of your compliance documentation.
If you go through another provider, you will have to pay for it yourself and upload all documentation to PPL. This could delay your medical clearance and eligibility to work as a PPL Personal Assistant.
If you choose to go to your own provider, please print this Physical Form and take it with you to your appointment. Your provider will need to fill it out, and then you’ll have to upload it to Mobile Health.
How is an EXISTING Personal Assistant (PA) defined by PPL and the NY CDPAP?
An existing PA is a Personal Assistant who is currently working or has previously worked in New York State’s Consumer Directed Personal Assistance Program and has already transitioned to PPL.
How do I schedule my appointment with Mobile Health as an EXISTING Personal Assistant?
FOR EXISTING PERSONAL ASSISTANTS ONLY
Please note that Mobile Health cannot schedule any existing PAs who have not transitioned to PPL yet.
If you provided medical documentation to PPL when you transitioned, our team is reviewing that. We will contact you shortly with more information and next steps.
If you did not provide medical documentation to PPL and you have it, please attach all documents in ONE email and send it to ppl@mobilehealth.com.
If you do not have any medical documentation to provide, please email ppl@mobilehealth.com or call 646-680-0450 to schedule your medical screening.
PLEASE DO NOT USE THE SCHEDULE APPOINTMENT BUTTON ABOVE — IT WILL NOT WORK FOR TRANSITIONING PAs
What does the medical screening for EXISTING Personal Assistants (PAs) include?
For all EXISTING Personal Assistants, the medical screening may include:
- A physical exam ensuring PAs are healthy enough to serve.
- Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or the MMR vaccine (Measles, Mumps, and Rubella).
- TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive.
- An annual TB risk assessment for negative cases.
- Proof of a flu shot or a signed declination form acknowledging the requirement to wear surgical or procedure masks in areas where consumers may be present during the influenza season.
- Drug attestation to ensure no drugs of abuse are being used.
It will depend on when you last completed a medical screening. The documentation you provide to PPL will determine which procedures are required.
To meet the New York State Department of Health’s October 1st deadline, Mobile Health must submit valid medical documentation for all existing Personal Assistants (PAs) transitioning to PPL.
The last day to schedule your medical screening is September 17. Do not wait to upload your documents or schedule your appointment. Time is of the essence.
For assistance with your transition to PPL, please call PPL at 1-833-247-5346 or visit the official PPL website.
Do I need to complete a new medical screening with Mobile Health if I'm an EXISTING Personal Assistant (PA)?
It depends on when you last completed a medical screening. The documentation you provide will determine which procedures are required at the appointment. Please note that all existing PAs must have valid medical documentation on file by September 17, 2025.
If I'm an EXISTING Personal Assistant, will Mobile Health test for things that weren't tested in my previous medical screening?
Possibly. Requirements may have changed since your last screening. Mobile Health will ensure that your screening meets all current New York Department of Health requirements for CDPAP Personal Assistants.
If I'm an EXISTING Personal Assistant, can I submit my existing medical records instead of doing a new medical screening?
You may submit your existing medical records to PPL. PPL will pass your documentation to Mobile Health, and Mobile Health will determine if your records meet current requirements, or if additional testing is needed.
How is a NEW Personal Assistant (PA) defined by PPL and the NY CDPAP?
A new PA is someone who has never previously worked as a Personal Assistant in New York State’s Consumer Directed Personal Assistance Program and is being hired for the first time to provide home care services.
How do I schedule my appointment with Mobile Health as a NEW Personal Assistant?
FOR NEW PERSONAL ASSISTANTS ONLY
After you have registered with PPL as a Personal Assistant (PA) for the NY CDPAP, AND received clearance from PPL, call 646-680-0450 or email PPL@mobilehealth.com to schedule your appointment.
To register with PPL, please go to the PPL NY CDPAP website or call them at 1-833-247-5346.
Please note that Mobile Health CANNOT help you register with PPL, and CANNOT schedule your medical screening until after you’ve registered with and received clearance from PPL.
What does the medical screening for NEW Personal Assistants (PAs) include?
For all NEW Personal Assistants, the medical screening will include:
- A physical exam ensuring PAs are healthy enough to serve.
- Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or vaccination for Measles, Mumps, and Rubella (MMR).
- TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive.
- An annual TB risk assessment for negative cases.
- Proof of a flu shot or a signed declination form acknowledging the requirement to wear surgical or procedure masks in areas where consumers may be present during the influenza season.
- Drug attestation ensuring no drugs of abuse are being used by the PAs.
Please note that Mobile Health CANNOT schedule your medical screening until after you’ve registered with and received clearance from PPL. Mobile Health will contact you by email, text, and/or phone when you can schedule your appointment.
How soon can I get an appointment with Mobile Health?
Due to the high volume of screenings required by PPL for the NY CDPAP, appointment availability may vary. For the best availability, please schedule your appointment ASAP.
Where are there Mobile Health locations in New York?
Mobile Health has 40+ locations throughout New York City and 240+ across the state. You can select your location when scheduling.
You can also click here to search our locations, but note that not all locations will offer the required medical screenings for NY CDPAP PPL.
Can I change my appointment?
Yes, you can change your appointment by logging into our Patient Portal. You can also call Mobile Health at 646-680-0450 to change your appointment. Changes must be made at least 24 hours before your scheduled appointment, and are based upon availability.
Can I cancel my appointment?
Yes, you can cancel your appointment by logging into our Patient Portal. You can also call Mobile Health at 646-680-0450 to cancel your appointment.
NEW Personal Assistants should reschedule and complete their medical screening ASAP if they still want to be a PA.
EXISTING Personal Assistants in the NY CDPAP must reschedule and have valid medical documentation on file by September 17, 2025.
What happens if I don't schedule or complete the medical screening?
You cannot work as a PPL Personal Assistant in the NY CDPAP.
Why do I need a medical screening?
Medical screenings ensure you’re physically able to perform the duties of a Personal Assistant (PA) and comply with New York Department of Health regulations. This screening protects both you and the consumer you’ll be caring for.
Is there a cost for the medical screening?
If you do your medical screening with Mobile Health, PPL pays for it, so it is free for you.
If you go to another provider for your medical screening, you will have to pay for it.
What do I need to bring to my appointment?
You only need to bring two things to your medical screening:
1. A government-issued photo ID, such as a state ID, driver’s license, or passport.
2. Your Mobile Health Confirmation email (can be printed or shown on your cell phone).
Do I need to fast for the medical screening?
No, fasting is not required for the PPL NY CDPAP medical screening.
Do I need my immunization (vaccination) records?
If you have them, please upload them to PPL when asked. This will speed up the process. If you don’t have them, Mobile Health will perform the required tests to check for existing immunity, which are called titers.
If I have documented proof of immunizations (vaccines) to I need to re-immunize (get the same vaccines again)?
No, if you have valid documentation of your immunizations, you will not need to be vaccinated again. Mobile Health will verify your documentation.
What immunizations (vaccines) are required?
- Measles and Rubella: if no immunity present, the MMR vaccine will be offered.
- Flu vaccine: This is optional, but a mask must be worn during flu season if declined.
Can I decline a vaccine?
Some vaccines may be declined for medical or religious reasons, but you’ll need to provide exemption paperwork. Please call PPL at 1-833-746-8283 for details on the exemption process.
How long will my results take?
Most results take 3-5 business days. Mobile Health will send them directly to PPL.
What if a health concern is found during my screening?
Your clinician will explain any findings and may recommend follow-up with your primary care provider. PPL will contact you if there are any concerns that might affect your eligibility to become a Personal Assistant.
Do I need to do anything after completing the screening?
Sometimes, additional procedures are needed after an initial medical screening. If that is the case, Mobile Health will contact you. If no additional procedures are needed, you will learn from PPL whether or not you are cleared to work as a Personal Assistant.
How often do I need to complete a medical screening?
Medical screenings are typically required upon initial hiring and may be required annually or if there are significant changes to your health status or job duties.
Who do I contact if I have questions about my medical screening?
For appointment questions, contact Mobile Health directly 646-680-0450. For questions about requirements or how results affect your employment as a Personal Assistant, contact PPL at 1-833-247-5346.
Will Mobile Health notify me about my results?
No. Mobile Health will send your results directly to PPL. However, if there are any immediate concerns, they will be addressed during your appointment.