MEDICAL SCREENINGS FOR NY CDPAP PPL PERSONAL ASSISTANTS
Mobile Health is the occupational health company contracted by PPL to conduct all required medical screenings for New York CDPAP Personal Assistants. Our role is to ensure that all new and transitioning PAs meet the New York Department of Health regulations to start or continue their employment as a caregiver.
SCHEDULING OPTIONS:
RESOURCES:
MEDICAL SCREENING OPTIONS
SCHEDULE YOUR MEDICAL SCREENING BY September 17, 2025
In order to meet the October 1, 2025 deadline set by the New York State Department of Health you must schedule your medical screening by September 17, 2025. Do not wait to schedule your appointment or upload documents — time is of the essence and appointments are filling up quickly.
Whether you are a new or transitioning Personal Assistant, you MUST first be cleared by PPL to move forward with your medical screening. Once cleared, you will recieve an email, call, or text message from Mobile Health stating that you can schedule your appointment.
For more information, visit the NY CDPAP PPL website.
For questions regarding your PPL medical screening with Mobile Health, please call 646-680-0450 or email PPL@mobilehealth.com.
OPTION 1
SCHEDULE IN-PERSON APPOINTMENT
Select a clinic near you to complete your medical screening. Please note that all clinics require an appointment — no walk-ins allowed.
This option is at no expense to you.
VIDEO: HOW TO SCHEDULE AN IN-PERSON APPOINTMENT
OPTION 2
SCHEDULE A TELEHEALTH APPOINTMENT
Complete your medical screening via our telehealth option. A separate lab appointment is required.
This option is at no expense to youw.
OPTION 3
SEE YOUR OWN MEDICAL PROVIDER
You may choose to see your own medical provider for your required screening at your own expense. Print the Mobile Health Pre-Employment Physical Examination Form and have your medical provider complete it. You will also need to complete the drug attestation form. Then upload them using “Upload Documents” button below.
VIDEO: HOW TO UPLOAD DOCUMENTS
IF YOU PROVIDED MEDICAL DOCUMENTS TO PPL
Our team is reviewing them, and we will contact you with more information and next steps shortly.
OPTION 4
POP-UP CLINICS
Mobile Health is bringing medical screenings directly to select areas to help Personal Assistants meet their compliance requirements for the NY CDPAP. This option is at no expense to you.
SCREENINGS AT THE POP-UPS INCLUDE:
– Measles and Rubella Titer (Blood Draw)
– Health Assessment & Physical Exam with a Drug Attestation
– Tuberculosis Test through QuantiFERON Blood Test
– TB Risk Assessment
Please note vaccinations and confirmatory chest x-rays are not available at pop-up clinics.
To schedule an appointment at a pop-up clinic, click the button below and select the pop-up location when prompted to select a clinic. Walk-ins are also welcome at the pop-ups, unless otherwise specified.
All Pop-Up Clinics Will Be Closed Monday, September 1 For Labor Day
ROCHESTER,
NY
DATES & TIMES
Now – August 29
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
Hampton Inn Rochester-Irondequoit
1323 E Ridge Road
Rochester, NY 14621
BUFFALO,
NY
DATES & TIMES
Now – August 29
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
Polish Cadets of Buffalo
927 Grant Street
Buffalo, NY 14207
LONG ISLAND CITY,
NY
DATES & TIMES
Now – September 19
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
Mobile Health Headquarters
11-25 44th Road
Long Island City, NY 11101
ALBANY,
NY
DATES & TIMES
APPOINTMENT REQUIRED
NO WALK-INS
Now – September 19
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
PPL – Albany Office
17 Plaza Drive
Latham, NY 12110
AMITYVILLE,
NY
DATES & TIMES
August 25
12:30 PM – 4:30 PM
August 26 – September 26
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
Island Occupational Medical Resources
618 Broadway
Amityville, NY 11701
Patchogue,
NY
DATES & TIMES
August 25
12:30 PM – 4:30 PM
August 26 – September 26
9:30 AM – 4:30 PM
Closed Weekends
LOCATION
Canvas Event Venue
90 East Main Street
Suite A
Patchogue, NY 11772
Bronx,
NY
DATES & TIMES
August 25
12:30 PM – 4:30 PM
August 26 – September 26
Monday – Thursday
9:30 AM – 4:30 PM
Friday
9:30 AM – 4:00 PM
Closed Weekends
LOCATION
Sobro Social (Event Space)
221 Bruckner Blvd.
2nd Floor
Bronx, NY 1045
Bronx,
NY
DATES & TIMES
August 25
12:30 PM – 4:30 PM
August 26 – September 26
Monday – Thursday
9:30 AM – 4:30 PM
Friday
9:30 AM – 1:30 PM
Closed Weekends
LOCATION
Kings & Queens Event Hall
461 Soundview Avenue
Bronx, NY 10473
COMING
SOON
Westchester County
Nassau County
Brooklyn
Staten Island
STILL HAVE QUESTIONS ABOUT YOUR PPL MEDICAL SCREENING?
Fill out the form below and we’ll be in touch.
FAQs About Medical Screenings for NY CDPAP PPL Personal Assistants
What is Mobile Health's role with PPL in the NY CDPAP?
Mobile Health is an occupational health company contracted by PPL to conduct all required medical screenings for NY CDPAP Personal Assistants (PAs). They ensure that PAs meet all health requirements set by New York Department of Health before beginning employment.
Is there a deadline for completing my medical screening with Mobile Health?
For NEW Personal Assistants, once cleared by PPL, medical screenings should be scheduled and completed ASAP.
For EXISTING Personal Assistants, valid medical screening documentation must be on file by October 1, 2025. In order to meet this deadline, an appointment needs to be made and completed by September 17, 2025.
Can I go to another health provider to complete my medical screening?
If you complete your medical screening with Mobile Health, PPL will pay for it AND Mobile Health will handle all of your compliance documentation.
As a convenient option, you may also visit a medical provider at your own cost. Please print this Physical Form to take with you to your appointment. Have your provider fill out the form. You will also need to complete a Drug Attestation Form. Once complete, upload both forms here.
For more information on how to upload your document, please review our instructional guide.
How is an EXISTING Personal Assistant (PA) defined by PPL and the NY CDPAP?
An existing PA is a Personal Assistant who is currently working or has previously worked in New York State’s Consumer Directed Personal Assistance Program and has already transitioned to PPL.
How do I schedule my appointment with Mobile Health as an EXISTING Personal Assistant?
Please note that Mobile Health cannot schedule any existing PAs who have not transitioned to PPL yet.
If you do not have any medical documentation to provide, you can schedule an in-person appointment, schedule a telehealth appointment, or visit one of our pop-up clinics.
You may also choose to see your own medical provider at your own expense. Please print and have them complete this Physical Form. You will also need to complete the Drug Attestation Form. Then upload both of those documents to Mobile Health.
If you provided medical documentation to PPL when you transitioned, our team is reviewing that. We will contact with more information and next steps if necessary.
What does the medical screening for EXISTING Personal Assistants (PAs) include?
For all EXISTING Personal Assistants, the medical screening may include:
- A physical exam ensuring PAs are healthy enough to serve.
- Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or the MMR vaccine (Measles, Mumps, and Rubella).
- TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive.
- An annual TB risk assessment for negative cases.
- Proof of a flu shot or a signed declination form acknowledging the requirement to wear surgical or procedure masks in areas where consumers may be present during the influenza season.
- Drug attestation to ensure no drugs of abuse are being used.
It will depend on when you last completed a medical screening. The documentation you provide to PPL will determine which procedures are required.
To meet the New York State Department of Health’s October 1st deadline, Mobile Health must submit valid medical documentation for all existing Personal Assistants (PAs) transitioning to PPL.
The last day to schedule your medical screening is September 17. Do not wait to upload your documents or schedule your appointment. Time is of the essence.
For assistance with your transition to PPL, please call PPL at 1-833-247-5346 or visit the official PPL website.
Do I need to complete a new medical screening with Mobile Health if I'm an EXISTING Personal Assistant (PA)?
It depends on when you last completed a medical screening. The documentation you provide will determine which procedures are required at the appointment. Please note that all existing PAs must have valid medical documentation on file by September 17, 2025.
If I'm an EXISTING Personal Assistant, will Mobile Health test for things that weren't tested in my previous medical screening?
Possibly. Requirements may have changed since your last screening. Mobile Health will ensure that your screening meets all current New York Department of Health requirements for CDPAP Personal Assistants.
If I'm an EXISTING Personal Assistant, can I submit my existing medical records instead of doing a new medical screening?
You may submit your existing medical records using our Document Upload button above. Mobile Health will determine if your records meet current requirements, or if additional testing is needed and will follow up with you as necessary.
How is a NEW Personal Assistant (PA) defined by PPL and the NY CDPAP?
A new PA is someone who has never previously worked as a Personal Assistant in New York State’s Consumer Directed Personal Assistance Program and is being hired for the first time to provide home care services.
How do I schedule my appointment with Mobile Health as a NEW Personal Assistant?
After you have registered with PPL as a Personal Assistant (PA) for the NY CDPAP, AND received clearance from Mobile Health, you can schedule your medical screening appointment. You will recieve an email, text message, and/or phone call from Mobile Health stating you are cleared to schedule your appointment.
You can schedule an in-person appointment, schedule a telehealth appointment, or visit one of our pop-up clinics.
You may also choose to see your own medical provider at your own expense. Please print and have them complete this Physical Form. You will also need to complete the Drug Attestation Form. Then upload both of those documents to Mobile Health.
Please note that Mobile Health CANNOT help you register with PPL, and CANNOT schedule your medical screening until after you’ve registered with and received clearance from PPL.
What does the medical screening for NEW Personal Assistants (PAs) include?
For all NEW Personal Assistants, the medical screening will include:
- A physical exam ensuring PAs are healthy enough to serve.
- Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or vaccination for Measles, Mumps, and Rubella (MMR).
- TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive.
- An annual TB risk assessment for negative cases.
- Proof of a flu shot or a signed declination form acknowledging the requirement to wear surgical or procedure masks in areas where consumers may be present during the influenza season.
- Drug attestation ensuring no drugs of abuse are being used by the PAs.
Please note that Mobile Health CANNOT schedule your medical screening until after you’ve registered with and received clearance from PPL. Mobile Health will contact you by email, text, and/or phone when you can schedule your appointment.
How soon can I get an appointment with Mobile Health?
Due to the high volume of screenings required by PPL for the NY CDPAP, appointment availability may vary. For the best availability, please schedule your appointment ASAP.
Where are there Mobile Health locations in New York?
Mobile Health has 40+ locations throughout New York City and 240+ across the state. You can select your location when scheduling.
We are also offering pop-up clinics at select locations. See here for details.
Can I change my appointment?
Yes, you can change your appointment by logging into our Patient Portal. You can also call Mobile Health at 646-680-0450 to change your appointment. Changes must be made at least 24 hours before your scheduled appointment, and are based upon availability.
Can I cancel my appointment?
Yes, you can cancel your appointment by logging into our Patient Portal. You can also call Mobile Health at 646-680-0450 to cancel your appointment.
NEW Personal Assistants should reschedule and complete their medical screening ASAP if they still want to be a PA.
EXISTING Personal Assistants in the NY CDPAP must reschedule by September 17, 2025 in order to have valid documentation on file by October 1, 2025.
What happens if I don't schedule or complete the medical screening?
You cannot work as a PPL Personal Assistant in the NY CDPAP.
Why do I need a medical screening?
Medical screenings ensure you’re physically able to perform the duties of a Personal Assistant (PA) and comply with New York Department of Health regulations. This screening protects both you and the consumer you’ll be caring for.
Is there a cost for the medical screening?
If you do your medical screening with Mobile Health, PPL pays for it, so it is free for you.
If you go to another provider for your medical screening, you will be responsible for any associated cost.
What do I need to bring to my appointment?
You only need to bring two things to your medical screening:
1. A government-issued photo ID, such as a state ID, driver’s license, or passport.
2. Your Mobile Health Confirmation email (can be printed or shown on your cell phone).
Do I need to fast for the medical screening?
No, fasting is not required for the PPL NY CDPAP medical screening.
Do I need my immunization (vaccination) records?
If you have them, please upload them to PPL when asked. This will speed up the process. If you don’t have them, Mobile Health will perform the required tests to check for existing immunity, which are called titers.
If I have documented proof of immunizations (vaccines) to I need to re-immunize (get the same vaccines again)?
No, if you have valid documentation of your immunizations, you will not need to be vaccinated again. Mobile Health will verify your documentation.
What immunizations (vaccines) are required?
- Measles and Rubella: if no immunity present, the MMR vaccine will be offered.
- Flu vaccine: This is optional, but a mask must be worn during flu season if declined.
Can I decline a vaccine?
Some vaccines may be declined for medical or religious reasons, but you’ll need to provide exemption paperwork. Please call PPL at 1-833-746-8283 for details on the exemption process.
How long will my results take?
Most results take 3-5 business days. Mobile Health will send them directly to PPL.
What if a health concern is found during my screening?
Your clinician will explain any findings and may recommend follow-up with your primary care provider. PPL will contact you if there are any concerns that might affect your eligibility to become a Personal Assistant.
Do I need to do anything after completing the screening?
Sometimes, additional procedures are needed after an initial medical screening. If that is the case, Mobile Health will contact you. If no additional procedures are needed, you will learn from PPL whether or not you are cleared to work as a Personal Assistant.
How often do I need to complete a medical screening?
Medical screenings are typically required upon initial hiring and may be required annually or if there are significant changes to your health status or job duties.
Who do I contact if I have questions about my medical screening?
For appointment questions, contact Mobile Health directly 646-680-0450. For questions about requirements or your compliance status, contact PPL at 1-833-247-5346.
Will Mobile Health notify me about my results?
No. Mobile Health will send your results directly to PPL. However, if there are any immediate concerns, they will be addressed during your appointment.